ACCESS

The Mayor of Guildford’s Access Awards WINNERS 2013 & 2017

We believe that the experience of live theatre should be accessible to everyone. Being a site-responsive theatre company means that we use fabulously unique, non-theatre venues, (such as churches, gardens, castles, fields, etc.), to create exciting theatre experiences. However by their nature, age or original use, they may not have been intended for theatre performances and their audiences. Nevertheless we will always seek to ensure our productions are as accessible and as welcoming as possible.

If you have any questions that are not answered below, please contact us


MACBETH - SPECIFIC INFORMATION 

Wheelchairs and Mobility Scooters

Holy Trinity is fully wheelchair accessible.

Please contact the Box Office in advance to let our Front of House team know your requirements.

Mobility access from High Street is towards the back of the church. Access from Castle Street/Sydenham Road, follow the path around the graveyard. Entry to the church is up 3 very shallow steps. A ramp will be brought out to enter the church for wheelchair/scooter users.

PARKING: There is no designated Blue Badge parking at the venue. The nearest Blue Badge parking bays are on the High Street/Castle Street Car Park: see this map.

Visit Venues and Directions for further parking details.

Please register your need for wheelchair or mobility scooter access at the time of booking, so that we can fully assist you. This can be done online at the time of booking by ticking the 'Wheelchair' box or over the phone. Whilst seating is unreserved, we aim to accommodate requests for specific seating wherever possible. Please ask at the time of booking. Concession price tickets are available for patrons who are registered disabled.

CARERS: Registered disabled patrons who are unable to attend without a carer will automatically be offered a complimentary ticket for their carer. Please call the Box Office to arrange. To enable us to best cater for your needs call the Box Office on 01483 304384 or email us in advance to discuss your booking and we will do our very best to help.

GSC Volunteers are on hand at every performance to assist patrons get to and from their seats.


Audio Described Performances

MACBETH Saturday 29 February 2.30pm Touch Tour from 1.15pm FREE

Our award-winning audio described performances for the blind and visually impaired continue. Infra-red headsets provide a private live commentary of the onstage action whilst the dialogue continues live simultaneously. Pre-show notes will be given via the headsets 15 minutes before the show is due to begin.

A free touch tour before the before the performance gives patrons a chance to experience the set, handle props and costumes. Guide dogs, companions, family and friends are welcome on Touch Tours.

Booking essential. Normal ticket prices apply. Carers, if required, are free of charge.


Assistance Dogs

Hearing and Guide Dogs are welcome at all performances. Please note that performances can involve loud noises.


Hearing Impairment

We regret we cannot yet provide a hearing induction loop, BSL or captioned performances at our productions. We are investigating this for the future. However, please do contact the Box Office and we may able to help by arranging to seat you closer to the stage/action.


Relaxed Performances

A relaxed performance is open to everyone and is intended specifically to be sensitive to and accepting of audience members who may benefit from a more relaxed environment, including (but not limited to) those with Autistic Spectrum Conditions, anyone with sensory and communication disorders or learning disabled people. Babes-in-arms and small children are also welcome. This means that there is a more casual approach to front-of-house etiquette and we ask audience members to be aware of people's needs to move or make involuntary noise. If you have any questions please email us


Mental Health

Some mental health conditions can make it difficult for people to attend performances. If, for whatever reason, you feel that there is something we can do to make your time with us easier, please contact us and let us know. Email us

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