{"id":11207,"date":"2020-08-04T15:33:34","date_gmt":"2020-08-04T14:33:34","guid":{"rendered":"https:\/\/www.guildford-shakespeare-company.co.uk\/?p=11207"},"modified":"2021-09-10T17:31:39","modified_gmt":"2021-09-10T16:31:39","slug":"covid-secure-protocols","status":"publish","type":"post","link":"https:\/\/www.guildford-shakespeare-company.co.uk\/covid-secure-protocols\/","title":{"rendered":"COVID Secure Protocols"},"content":{"rendered":"
Updated 09 September 2021<\/span><\/strong><\/p>\n Our audiences, artists and staff are at the centre of everything we do. As we welcome you back to our indoor shows we want you to reassure<\/strong> you that we\u2019re doing everything we can make you feel as safe as possible<\/strong>.<\/p>\n We\u2019re following the official government guidance on working safely and liaising with local authorities. We're also putting into practice the invaluable experience of our open-air performances.\u00a0 There are also separate, rigorous protocols for artists and staff that will be used throughout rehearsals and into performances.<\/p>\n Following the government\u2019s announcement in July 2021 and the further relaxing of restrictions, we have updated our protocols accordingly.<\/p>\n DISTANCING:<\/strong><\/p>\n According to Government guidelines, from 19 July we are no longer being forced to keep our distance from each other, however we are also aware that some people may be nervous of sudden changes, so we have decided to keep all rows 1m+ apart, and seating blocks 0.5m apart.<\/p>\n FACE COVERINGS:<\/strong><\/p>\n Although the wearing of face coverings is no longer mandatory we strongly encourage all audience members<\/strong> to wear a face covering for the duration of their visit, especially when moving around (unless exempt).\u00a0 Our Front of House & Steward Teams will continue to wear face coverings and use all necessary PPE<\/p>\n Additional audience measures at a glance:\u00a0<\/strong><\/p>\n <\/div>\n No. As of 19 July, venues are no longer legally required<\/strong> to ask customers, visitors and staff to \u201ccheck in\u201d. However, but as at all other leisure venues, our venue for Hans Christian Andersen will still have an NHS QR code poster to use should you wish, using the NHS Covid-19 app<\/a><\/strong>.<\/p>\n <\/div>\n <\/div>\n We kindly request you limit your movement around the venue as necessary and respect the needs of your fellow audience members.<\/p>\n We strongly encourage all audience members<\/strong> to wear a face covering for the duration of their visit, especially when moving around, unless exempt.<\/p>\n You may visit the toilets at any time during the show, do not feel you have to wait until the interval.<\/p>\n <\/div>\n Tickets for TALES FROM HANS CHRISTIAN ANDERSEN<\/strong> are purchased as NON-REFUNDABLE & NON-EXCHANGEABLE<\/strong><\/span><\/p>\n We are a small theatre company and our ticket revenue is vital to our survival. We also want you to be able to book your tickets with confidence and see the show you want to see. Therefore, although tickets for Tles from Hans Christian Andersen are sold as non-refundable\/non-exchangeable, should you (and\/or your party) be required to ISOLATE<\/strong>\u00a0there will be a recording of the live show made available for you to watch at home. Should GSC need to cancel\/abandon the event\/performance due to UK Government restrictions related to COVID-19 being enforced this film will likewise be made available. Recording FAQS<\/a><\/strong><\/p>\n In the event of an abandoned or cancelled performance<\/em> due to further circumstances outside of the Management\u2019s control <\/strong>(also see weather policy below), tickets will be honoured for another performance in the run, subject to availability. Details will be given to ticket holders at the time of the announcement.<\/p>\n <\/div>\n <\/div>\n This is no longer mandatory, however as with all other leisure venues we continue to support the NHS Test & Trace programme where audiences choose to check-in.<\/p>\n Read more about NHS Test and Trace<\/a><\/strong><\/p>\n <\/div>\n DOWNLOAD OUR FULL PROTOCOLS:<\/p>\n
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\nPROTOCOLS IN DETAIL<\/h4>\nADVANCE BOOKING<\/strong><\/span>
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\nARRIVING AT THE PERFORMANCE<\/strong><\/span>\n
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Do I need to check in still?<\/strong><\/h4>\n
\nSEATING<\/strong><\/span>\n
\nMOVING AROUND THE VENUE<\/strong><\/span>
\nPATRONS REQUIRED TO ISOLATE\/ABANDONMENT OF EVENT DUE TO COVID<\/strong><\/span>
\nFACILITIES & REFRESHMENTS & PERSONAL BELONGINGS<\/strong><\/span>\n
\nNHS TEST & TRACE<\/strong><\/span>
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