Thank you, your booking is complete!
Your booking reference is [BookingReference]
A booking confirmation email has been sent to the email address you gave during your booking. This email will be your ticket, and will appear in your inbox from [email protected]
TALES FROM HANS CHRISTIAN ANDERSEN
We will not be issuing paper tickets. You will receive a reminder email before your scheduled performance, including details of the pre-order bar.
If it is NOT in your inbox please check the SPAM/JUNK folders. GMAIL users: please check your PROMOTIONS folder.
NB. We are currently experiencing some issues with some btinternet.com email addresses. Please can we ask that you make [email protected] a safe sender. Here’s how:
- From the Settings tab, select the Safe senders” folder and click on the Add button
- Add the email address you want to mark as safe and click Save
- After a confirmation message the email address will be added to your list of safe senders
- To remove a safe sender you just need to click on the Delete button
WATCH AT HOME
On the day of the performance you have booked to watch you will receive an email from us with a unique one-time link and password. If you have ordered a programme to accompany the show, the link to this will also be in the same email.
We want you to reassure you that we’re doing everything we can make you feel as safe as we possibly can. Please read our updated Covid-Secure Protocols to learn about what we’ve put in place