Ambulant Disabled and Wheelchair Users
To enable us to best cater for your needs, please call the Box Office
on 01483 304384 in advance to discuss your booking and we will do our very
best to help.
Whilst seating is unreserved, we aim to accommodate requests for specific seating wherever possible. Please ask at the time of booking.
Concession price tickets are available for patrons who are registered disabled. Registered disabled patrons who are unable to attend without a carer will automatically be offered a complimentary ticket for their carer. This is only applicable to bookings made over the phone.
Staff are on hand at every performance to help patrons get to and from their seats.
Venue details:
Castle
- The Gardens have full wheelchair access from Castle Street, though there is one slope.
- There will be a toilet with wheelchair access.
- There is designated disability parking at Castle Street Car Park.
Guildford College of Law
- The Gardens do include some small steps. Assistance can be provided for wheelchair users. Please contact the Box Office when booking and on arrival.
- We regret, there is no designated toilet for wheelchair access.
- There is designated disability parking on site.
Please speak to the Box Office when booking with regards to any specific requirements and we will do a very best to accommodate you.
Assistance Dogs
Hearing and guide dogs are welcome at all performances. Please note that
performances can involve loud noises.
Impaired vision/hearing
We regret we cannot yet provide a hearing induction loop
or BSL performances at our productions. We are investigating this for the
future.
An Audio Described performance of The Importance of Being Earnest will be on Saturday 29 June at 7.30pm. A touch tour will begin at 6.30pm. Please register you interest for this by email or by calling the Box Office on 01483 304384. Description by Kerry Elkins.
However, if you do suffer from impaired vision or hearing we may be able to seat you on the front row. Please ask the Box Office when booking.